How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won’t be charged any extra fees.

When will my item ship?

If you order an in-stock item your order will ship within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@arlagreen.com

Can I cancel my order?

You can change or cancel an order within 12 hours. Please contact us at support@arlagreen.com